TERMS AND CONDITIONS
The Terms and Conditions for all Mandarin Zone School programs listed in the section of the website: coming to Beijing, already in Beijing, Summer Camp and Corporate.
These are the general Terms and Conditions created by Mandarin Zone School valid for all the program bookings made with Mandarin Zone School by the participants from abroad. All the bookings are subject to these terms and conditions, which become legally binding from the moment a deposit is paid by the participant.
Before arrival in the People´s Republic of China (hereafter referred to as “China”), Mandarin Zone School will send an electronic copy of the enrollment form, which serves as contract and specifies the services to which the course participant has subscribed upon payment of the deposit.
Passport and Visa
You are responsible for a valid passport, visa, medical and travel insurance to cover your stay period
The deposit amount is 30% of the total program fee choose by the student and can be paid by Paypal or bank transfer only. Bank charges are the participant’s liability.
The deposit is an integral part of the total program fee and will therefore be deducted from the program fee to be paid after the deposit and it is non-refundable under any circumstances.
The remainder of the program fee, after deduction of the deposit, can be paid by Paypal or bank transfer only and is to be paid in full. Bank charges are the participant’s liability.
The remaining program fee for the whole stay has to be paid at the latest 30 days before program starting date. Payment is defined as receipt of funds in our Paypal or bank account or presenting a valid proof of bank transfer as hard or electronic copy.
Mandarin Zone reserves the right to cancel the participant´s program and keep the deposit when the payment deadline has been exceeded by more than 2 weeks.
The participant´s program is only fully confirmed after the entire program fee has been paid in full.
Refunds for unused services
No full or partial refunds can be given for services, which are part of a program to which the participant had subscribed but did not use. This also applies in the case of late arrival or early departure by the program participant. No refund can be given for a reduction of services requested by the participant.
The number of Chinese group class hours offered in a program will be reduced to half the amount of hours private classes only in case no suitable group was available for the participant during his/her stay in China. This decision lies with Mandarin Zone School.
Program change requests
If the participant requests to change the dates or the services included in the program to which he/she subscribed, additional administrative charges may apply, at the discretion of Mandarin Zone School.
In case of overstay in the apartments, a surcharge of 300 Rmb night will apply. However, overstay is subject to availability and can only be granted if the room has not been reserved yet for new students.
In case of cancelation by the participant, the following cancelation terms will apply:
Cancelation more than 2 months before the start of the program: full refund of the program fees minus the deposit
Cancelation less than 2 months but more than 1 month before the start of the program: 50% refund of the program fee minus the deposit.
Cancelation less than 1 month before the start of the program: 25% refund of the program fee minus the deposit
Cancelation after the start of program: no refund of the program fee
In case of cancelation, Mandarin Zone cannot be held liable for any other expenses the participant may have incurred related to his/her program.
Insurance and liability
Mandarin Zone School, its representatives, staff and any individual affiliated to its activity cannot be held liable for any loss, damage, illness or injury suffered by the participant. Mandarin Zone cannot be held liable for any damage or injury caused by the participant to third parties. It is the participant’s responsibility to have personal medical and civil liability insurance.
Mandarin Zone School is not liable for any expenses the participant may incur for services not included in the offered program. Visa fees and travel costs are always excluded from the programs offered by Mandarin Zone School and are therefore always fully the participant´s liability.
All participants are obliged to act in compliance with the laws and regulations of the People´s Republic of China during their stay in China. Mandarin Zone School cannot be held liable by the participant for any consequences of such violations. In case of violations of the laws and regulations of the People´s Republic of China or improper behavior by the participant, Mandarin Zone School has the right to immediately and unilaterally terminate the service contract with the participant without any refund. The participant is liable for any loss or damage incurred by Mandarin Zone School due to the participant’s violation of the laws and regulations of the People’s Republic of China.
For any program including accommodation, the participant is liable for any material damage to the accommodation occurring during his/her stay. Mandarin Zone School reserves the right to enter all accommodation at any time without prior notification for repairs, maintenance and other situations when it may be necessary. Mandarin Zone School cannot be held responsible for loss of belongings, damage or personal injuries occurring in the accommodation.
In case the participant suffers from fire, explosion, water flood, gas leakage, electric shock ascribed to the participant, the participant shall assume responsibilities himself/herself and Mandarin Zone School shall assume no responsibility. In case Mandarin Zone School or any third party is injured or suffers property losses by virtue of the aforesaid causes, the participant shall assume compensation responsibilities.
The Mandarin Zone School cannot be held liable for program cancelation or reduction of services due to force majeure, e.g. war, civil strive, terrorism, fire, sickness, environmental disasters, acts of the Chinese government or any other Chinese authorities.
Validity of Conditions
These Terms and Conditions are valid from January 1st, 2015 and are subject to the People´s Republic of China law. Alterations to these Terms and Conditions are valid from the moment of publication on the website.